QUALITY ASSURANCE

Alpha Chemicals adhere to best practice quality procedures and processes with respect to all activities within the company. This applies as much to the commercial/administration side of our business as it does to the operational end of the company.
With regard the administration activities within the business, these are audited regularly by a firm of Chartered accountants and annual statements of compliance are produced along with our statutory accounts for each financial year. Furthermore the Company is intermittently audited by our Bank for compliance with best practice accounting and book-keeping procedures. These have all been passed with flying colours.

The quality procedures with respect to our production activities have been audited against the ISO9001 standard and are fully complaint with the key elements of that standard. Several of our customers, themselves major national and international corporations, have assessed our production facilities and procedures against their requirements and have found our policies and procedures to be among the best in the industry. A brief summary of our quality procedure for our production activities follows:

All Alpha Chemicals products are exposed to a highly complex and invasive quality system which is predominately made up from 3 sets of tests. Firstly, each batch of product made within the factory is given a unique batch number. This will act as a point of trace in case we need to track the product to help with a customer enquiry. The batch is then tested in three areas i.e. PH, Specific Gravity (which tests the viscosity of the product) and Solids (which enables us to trace if the correct amount of each raw material was added by the operative).
 
Each Product has a set of results which they must meet with very strict tolerance levels. If the product matches all three only then is this passed by the Lab technician for the filling line. We retain a sample of every batch we manufacture for 2 years. This again means if we get a customer enquiry we have a sample to look back at and retrieve information from.

If you wish to read more about the ISO standard please visit the website www.iso.org